Terms of Service

Website Terms of Use

Terms that apply when you use the Cherry Tree Nursing Home website

Last updated: 6 July 2026

1. About these terms

These terms apply when you visit or use the Cherry Tree Nursing Home website. By using the website, you agree to these terms. If you do not agree, please stop using the website.

The website is operated by Chiltern Care Services Limited, trading as Cherry Tree Nursing Home. We are a private limited company registered in England and Wales under company number 03445881. Our registered office is Cherry Tree Nursing Home, Bledlow Road, Saunderton, Princes Risborough, Buckinghamshire, England, HP27 9NG.

2. Information only

The website provides general information about Cherry Tree Nursing Home, types of care, life at the home, recruitment and ways to contact us. It is not medical, nursing, legal, financial or other professional advice and should not be relied on as a substitute for advice based on an individual’s circumstances.

The website is not an emergency service. In a medical emergency call 999. For urgent medical advice in England, use NHS 111 or contact an appropriate healthcare professional.

3. Care services and availability

Website content, an enquiry, a visit or an initial discussion does not create a contract or guarantee admission, a room, a particular service, a fee, funding, staffing arrangements or suitability for care. Any care service is subject to assessment, availability, agreement of terms and a separate written contract or admission documentation.

We may change the services, activities, menus, facilities, staffing information, fees, availability or other details described on the website. Please ask us to confirm information that is important to a decision before relying on it.

4. Accuracy and availability of the website

We take reasonable care to keep the website useful and accurate, but content may become out of date and may contain errors or omissions. We do not guarantee that the website, or any content on it, will always be available, uninterrupted, secure or free from errors. We may suspend, withdraw, restrict or change any part of the website without notice where reasonably necessary.

5. Enquiries and applications

You are responsible for ensuring that information you submit is accurate to the best of your knowledge and that you are entitled to provide information about another person. Do not submit information that is unlawful, misleading, abusive, infringing, malicious or more sensitive than is reasonably necessary for the enquiry or application.

Submitting an employment application does not guarantee an interview or employment. Recruitment decisions remain subject to our procedures, checks, role requirements and applicable law.

6. Acceptable use

You must not misuse the website. In particular, you must not attempt to gain unauthorised access; introduce malware or harmful code; interfere with the website, server or network; scrape or harvest information in a way that breaches law or these terms; impersonate another person; use the website to send unlawful or harmful material; or use website content for an unlawful purpose.

We may block or report activity that appears unlawful, harmful or likely to compromise the website or another person.

7. Intellectual property

Unless stated otherwise, the website and its content, including text, photographs, graphics, logos, design and software, are owned by or licensed to Chiltern Care Services Limited and are protected by intellectual property law.

You may view and print reasonable extracts for personal, non-commercial use. You must not reproduce, adapt, publish, distribute, sell, license, remove ownership notices from or commercially exploit website content without prior written permission, except where the law allows it.

8. External links

The website may link to third-party services such as regulators, maps, social media and independent review platforms. We do not control their content, availability, security or privacy practices, and a link does not necessarily constitute endorsement. Their terms and policies apply when you use them.

9. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or rights that cannot lawfully be excluded.

For consumers, we are responsible for foreseeable loss caused by our breach or failure to use reasonable care and skill, but not unforeseeable loss, business loss arising from consumer use or loss caused by events outside our reasonable control.

For business users, to the fullest extent permitted by law we exclude implied warranties and liability for indirect or consequential loss, including loss of profit, revenue, business, opportunity, goodwill or data arising from use of the website.

10. Viruses and security

We take reasonable security steps but cannot guarantee that the website is free from viruses or harmful material. Use appropriate security software and care when downloading files or following links.

11. Privacy and cookies

Our Privacy Policy explains how we use personal information. Our Cookie Policy explains our use of cookies and similar technologies.

12. Changes to these terms

We may update these terms when the website, our services or the law changes. The current version and last-updated date will appear on this page. Revised terms apply to continued use from publication.

13. Governing law

These terms are governed by the law of England and Wales. If you are a consumer living elsewhere in the United Kingdom, you retain any mandatory rights and may also be entitled to bring proceedings in the courts of the part of the United Kingdom where you live. Business users agree that the courts of England and Wales have exclusive jurisdiction.

14. Contact

Questions about the website or these terms can be sent to enquiries@chilterncare.co.uk, by telephone on 01844 346259, or by post to Cherry Tree Nursing Home, Bledlow Road, Saunderton, Princes Risborough, Buckinghamshire, HP27 9NG.